Shipping policy

Last updated: July 14, 2026

Thank you for shopping with QAIROX.

This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

All orders are processed within 1–2 business days after your order has been confirmed.

Orders are not processed, shipped, or delivered on Fridays or Egyptian public holidays.

During promotional periods, sales events, or holidays, processing times may be longer than usual.

Shipping Destinations

Currently, we ship within Egypt only.

At this time, we do not offer international shipping.

Estimated Delivery Times

Estimated delivery times after dispatch are:

Cairo & Giza: 1–3 business days
Other Governorates: 2–5 business days

Delivery times are estimates only and are not guaranteed. Delays may occur due to weather conditions, public holidays, operational issues, or circumstances beyond our reasonable control.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location.

From time to time, we may offer free shipping promotions. Any applicable offer will be clearly displayed during checkout.

Order Tracking

Once your order has been shipped, you may receive tracking information if tracking is available through our shipping partner.

Delivery Address

Customers are responsible for providing accurate and complete shipping information.

QAIROX is not responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate addresses or contact information provided by the customer.

If a shipment is returned to us due to incorrect information or failure to receive the order, additional shipping charges may apply for reshipment.

Delivery Delays

While we work to ensure timely delivery, we cannot guarantee delivery dates.

QAIROX is not responsible for delays caused by shipping carriers, severe weather, public holidays, customs procedures (where applicable), or other events beyond our reasonable control.